1.9
  • Shuttle driver1 votes
  • Website1 votes
  • Price1 votes
  • Customer Service4 votes
  • service3 votes
  • did not return deposit1 votes
Is this your company?
Please check our
business solutions

  • Dec 10
  • Rentals
  • Tempe, Arizona
  • Car Registration
  • 1
  • 1
  • 34
  • REVIEW RATING 4/5

I rented a car from enterprise in Scottsdale,AZ. Soon after driving I was stoped by police to find out car registration was expired 6 month ago also the car was ford but the expired license plate was Chevy. I was kept by police for 2 hours and finally officer gave me a warning and told me not drive the car. As I am writing this complain I am still waiting for enterprise to replace the car they... Read more

Was this review helpful? 0 0

  • Dec 05
  • Rentals
  • Apo, Armed Forces Europe, Middle East, & Canada
  • Car Rental
  • 1
  • 1
  • 26
  • REVIEW RATING 3/5

I was charged twice for a vehicle that was a one-way rental. From Baumholder, GM to Frankfurt airport. I have been charged a total of 307.02 EURO this is an outrage! I rent from Enterprise when ever I take trips. I all way bring the car back on time and full. Also it has been 15 Days and I still do not have my deposit of 150.00 EURO returned to my account. I have also been charged twice for... Read more

Was this review helpful? 0 0

  • Dec 03
  • Rentals
  • Orange County, California
  • Lost And Found Department
  • 1
  • 1
  • 34
  • REVIEW RATING 4/5

I had a very similar experience to another complaint here (but for Orange County Airport location). I left a couple valued possessions in the car and mistakenly locked it when returning it to the overnight dropoff. I called back immediately the morning after it opened (5 hours later). I was given the false promise that someone would take a look and call me back. Never happened. I proceeded... Read more

Was this review helpful? 0 0

  • Dec 02
  • Rentals
  • Thunder Bay, Ontario
  • Car Rental
  • 2
  • 2
  • 50
  • REVIEW RATING 4/5

I was in a no-fault collision in the summer and my insurance company reserved a rental for me from Enterprise. I dropped my car off at Volkswagen and was waiting to be picked up by Enterprise. No one ever came. Volkswagen drove me to Enterprise and I was told that there was no car reserved for me, regardless of the fact that I had a reservation number. They tried to send me away in a big cargo... Read more

Was this review helpful? 0 0

  • Nov 25
  • Rentals
  • Rochester, New York
  • Nissan Sentra Rental
  • 1
  • 1
  • 53
  • REVIEW RATING 4/5

I rented a car , returned it to another location. I forgot my keycard for work and my house keys in the car. Sean Hounker said that he could not get these items out of the car and that he could not guarentee that the car will not be rented again with my things in it. The store where returned the car closes at 4:30pm They also said that they could not close out my bill because I was returning... Read more

Was this review helpful? 0 0

  • Nov 20
  • Rentals
  • Newark, New Jersey
  • Probationary License
  • 1
  • 1
  • 43
  • REVIEW RATING 4/5

I called enterprise car rental and asked them could I rent from them with a probationary license and I was denied I explained that I just passed my road test in Newark NewJersey and they issued me a probationary license being that I just passed I'm a 36 year old male and they still said that I can't rent from them. Why not my license is legal it is stamped by dmv but it says probationary license... Read more

Was this review helpful? 0 0

  • Nov 20
  • Rentals
  • Houston, Texas
  • Positive Experience
  • 1
  • 1
  • 46
  • REVIEW RATING 4/5

I do not work for Enterprise but have done a lot of business with them and do recommend them to friends. I have found them to be beyond fair and easy to get along with. I have never seen anyone who actually caused the damage on a car, boat or lawn mower they rented. If this was your or my business how would we feel if a customer waited 2 days to say "oh no way did I do this". Yea Right! How can... Read more

Was this review helpful? 0 0

  • Nov 17
  • Rentals
  • Mahopac, New York
  • Cadillac
  • 1
  • 1
  • 65
  • REVIEW RATING 4/5

Accused of driving. Over2,000 mi. Undercarriage damage, cracked rims. None of this happened. The car was driven about 86 miles and drove beautifully. They put in a claim with my insurance company. This is insurance fraud. My insurance company states this happens all the time,not to worry,they will look into it and probably pay them because it is unable to prove. Discussing. My car was in a fender... Read more

Was this review helpful? 0 0

  • Nov 15
  • Rentals
  • Fuquay Varina, North Carolina
  • Vehicle Reservation
  • 1
  • 1
  • 65
  • REVIEW RATING 5/5

I decided to use THIS location because I wanted to support a local company. Normally, I use Budget rental but they were 30 minutes away. So, stopped on into this Enterprise location and spoke with someone to reserve a vehicle to pick up three days later. He said it was all set. I asked him his name and he said It was Austin and apparently he was "filling in as he put it". I guess they said... Read more

Was this review helpful? 0 2

More results for "enterprise car rental"

 
×
You are reading about Enterprise Car Rental.
Filing a new complaint about
×