Enterprise Car Rental Complaints and Reviews

Had an experience with Enterprise Car Rental?   Submit review ›
Enterprise Car Rental
Main address: 600 Corporate Park Drive 63105 St. Louis MO
1-800-264-6350, , http://enterprise.custhelp.com/app/ask
  • 714+5 mobile complaints
  • $180K claimed losses
  • $249 average
  • Show More
Had an experience with Enterprise Car Rental?
Submit review › Submit review ›

     

  • 1 day ago
  • Rentals
  • Upper Marlboro, Maryland
  • 1
  • 1
  • 15

No complaint. We planned a trip to Gatlinburg TN our truck can't be trusted for long trips. I contacted Enterprise in Lawrenceburg IN and spoke to Nate. He was so helpful and friendly. He set us up with a reservation which I later had to change. He said "no problem". A few days later I had to cancel the reservation. Nate was still very friendly and accommodating. Will definitely use... Read more

Was this review helpful? 0 0

     

  • Sep 18
  • Rentals
  • Cincinnati, Ohio
  • Damaged Car Charge
  • 2
  • 2
  • 35

I rented a car from enterprise because my sons roommate had totalled my sons car. We had it for a little over a week and took it back. When we took it back they said everything looked fine except there was some small dents on top of car probably from hail damage so ok I can deal with that cause we did have some hail a few days before so a few weeks later I receive a letter stating there was... Read more

Was this review helpful? 1 0

     

  • Sep 18
  • Rentals
  • Car Rental
  • 3
  • 3
  • 20

This was a really the most horrible experience by all means. I rented a car and left the state of Ohio to Florida. when I arrived to Orlando a truck in from of me was loaded with metal bars, a metal bar fell off of it and hit the the the front left headlight, went down the tire and accelerated then hit the driver and made a 3 inch whole that all the way to the inside of the car. The truck driver... Read more

Was this review helpful? 0 1

     

  • Sep 18
  • Rentals
  • Austin, Texas
  • Bait And Switch Practice
  • 2
  • 2
  • 14

I have rented from this location several times in the past when my vehicle was in the shop for repairs. However this time was different. My son is disabled and Enterprise has a policy that they will rent to a disabled person, and not charge for the other driver. So we contacted to make a reservation, the rental agent Ben stated when needed to provide a copy of the disability award letter , bank... Read more

Was this review helpful? 0 0

     

  • Sep 17
  • Rentals
  • Annapolis, Maryland
  • False Claim
  • 2
  • 2
  • 24

Run away as fast as you can - and make sure you keep running. I rented a car from these "professionals" and treated it like my own. The car was driven carefully and garaged while in my care. When I returned it I was treated to the old hail damage scam. Very tiny (and I do mean "very") dimples in the top of the car was presented to me as my responsibility; anyone could easily miss this on a... Read more

Was this review helpful? 0 0

     

  • Sep 17
  • Rentals
  • Car Rental
  • 1
  • 1
  • 14

I was in a car accident where I was hit from behind. I choose an auto body shop that was referred by the other parties insurance company and also was given the info for Enterprise car rental that that close by. I received the rental car and upon completion of repair to my car I contacted Enterprise to extend the rental so I could get additional work done on my car at my own expense. Initially,... Read more

Was this review helpful? 0 0

     

  • Sep 16
  • Rentals
  • Davenport, Florida
  • Rental Car Damage
  • 1
  • 1
  • 21

HAD A 200 CHRYSLER RENTAL FROM ENTERPRISE DAVENPORT LOCATION SEAN (ENTERPRISE MGR AT LOCATION AND JAMES SERVICE DEPARTMENT REP FOR THE FORD DEALERSHIP WHERE CAR RENTAL AGENCY IS LOCATED IN DAVENPORT) HEARD THE SOUNDS COMING FROM THE DASH AREA WHERE THE KITTEN HAD SCRAMBLED TO, AFTER MAKING A 14 MILE TRIP, UNDER THE HOOD WHILE I DROVE THE CAR TO WORK ON 09/12/14. WHEN THE CAR WAS TOWED BACK TO... Read more

Was this review helpful? 0 0

     

  • Sep 13
  • Rentals
  • Lynn, Massachusetts
  • Car Rental Experience
  • 2
  • 2
  • 57

I had a car that would be in the shop due to an auto accident. My insurance company set me up with a rental. On July 10th I went to one branch and advised them that I wanted only to get the $30per day rental, they had advised me that they did not have one and that I could either contact another location or wait while they can reserve one. I chose to contact another office, I contacted the... Read more

Was this review helpful? 0 0

     

  • Sep 11
  • Rentals
  • Car Rental Charge
  • 2
  • 2
  • 52

I have been repeated harassed from Enterprise from a car rental in early july 2014. I drove from Lansing MI to Wichita, KS and along the way outside of Missouri I had a blow out of the right rear tire. I changed the tire and I assumed all was good, after my vacation was over and I returned to Michigan I received letters from Enterprise wanting my insurance information and assuming, just as they... Read more

Was this review helpful? 0 1

     

  • Sep 11
  • Rentals
  • Atlanta, Georgia
  • Owed Payment
  • 1
  • 1
  • 23

This company does not want to resolve this issue so i will continue to forever owe 110.52 Read more

Was this review helpful? 0 0
 
×
You are reading about Enterprise Car Rental.
Filing a new complaint about
×