1.8
  • Location3 votes
  • Friendly agents2 votes
  • Shuttle driver1 votes
  • Customer Service12 votes
  • Representation of charges4 votes
  • service4 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • 1 day ago
  • Rentals
  • Antioch, Tennessee
  • Car Condition
  • 1
  • 1
  • 9
  • REVIEW RATING 3/5

Sales person and I walked around the car to check for dings and didn't look inside until after I was down the road. Thats when I noticed dow stained and filthy the interior was stains all over the passenger seat and the back seat it looked like someone spilled coffee or milkshake and I didn't return the car because I was late getting off. We I returned the car I told them about the dirty inside... Read more

Was this review helpful? 0 0

  • 1 day ago
  • Rentals
  • Rapid City, South Dakota
  • Car Rental
  • 1
  • 1
  • 17
  • REVIEW RATING 4/5

The charges were of course not what we had been guaranteed. My husband preceded to try and speak to the representative about this, but my husband and I were mistreated and spoken to in a very condescending, arrogant nature by the male representative on the afternoon of January 26th, 2015 at approximately 4PM at the Rapid City, South Dakota airport. He preceded to come from behind the counter... Read more

Was this review helpful? 0 0

Ithe worst experience ever at enterprise they couldn't even wait just 5min after they closed for me to get there after work...already paid for and deal was made all they had do is give me the keys! Bad manager and rude..in sioux city iowas Add comment

I have been very loyal to Enterprise. I am even a platinum member but that will change. I would think customer service for us would be paramount. But it seems when management changes at a branch so does the customer service. and not for the better. too bad Add comment

  • Jan 27
  • Rentals
  • Glen Burnie, Maryland
  • Car Rental
  • 1
  • 1
  • 14
  • REVIEW RATING 4/5

They have inconsistencies in their policies and they are very rude and inconsiderate. I will never use enterprise and I will make sure everyone I know doesn't use them either and I know a lot of people.. My father is a department of defense specialist and they are always traveling and needing rentals believe me when I say it won't be enterprise!!! THEY SUCK Read more

Was this review helpful? 0 0

  • Jan 24
  • Rentals
  • Tucson, Arizona
  • Rental Car Insurance
  • 1
  • 1
  • 31
  • REVIEW RATING 5/5

My biggest issue was the fact that this Enterprise Rental agency was exceptionally high pressuring in trying to get me to purchase a worthless insurance. I knew it was a scam from the start. I never needed the insurance and the agent pressured me and pressured me to the point where he accused me of being *** for not accepting it. Additionally, my American Express Platinum card covers this anyway,... Read more

Was this review helpful? 0 0

  • Jan 23
  • Rentals
  • Birmingham, Birmingham
  • Car
  • 1
  • 1
  • 34
  • REVIEW RATING 4/5

I had a car booked at north coventry enterprise rental..as it was my day off .I had it booked for 10am yesarday I was asked to work today friday 23.jan 2015.... So I did go into work .knowing ill picked the booked car up after work.. Approx 2.45pm I rand the enterprise south coventry...they didnt have my booking.so they rang north coventry...I was told they are buzy and will call me back..... I... Read more

Was this review helpful? 0 0

  • Jan 19
  • Rentals
  • Cleveland, Ohio
  • Car Rental
  • 1
  • 1
  • 35
  • REVIEW RATING 4/5

This is the worst customer service I've had in my life. The car I rented was towed from an apartment complex. Tow Company simply asked for a faxed letter for the car to be released or for me to get my personal belongings. After being on the phone for HOURS with Enterprise, all rows kept telling me to contact the Enterprise at the airport directly bc that is where I picked up the car. Problem? The... Read more

Was this review helpful? 0 0

  • Jan 18
  • Rentals
  • Cote-Saint-Luc, Quebec
  • Car Rental
  • 1
  • 1
  • 65
  • REVIEW RATING 5/5
Enterprise Car Rental - Review about Car Rental from Cote-Saint-Luc, Quebec
1 of 2

I cannot believe how Enterprise could release a car as filthy as the one they gave me. It even had someone's or some animal's hair all over the interior roof. Too gross for words and they wouldn't give me another car so I was stuck with the horrific piece of junk Read more

Was this review helpful? 2 1

  • Jan 17
  • Rentals
  • Irvine, California
  • Manager
  • 1
  • 1
  • 41
  • REVIEW RATING 4/5

I was in the waiting room waiting for my car to be serviced and there was a tiny enterprise booth right there (Irvine research Dr). I couldn't help but hear the team's conversation with their customers and i must say the lady who called herself manager or assistant manager needs some serious training and people skills. She was plain rude to a few, walking away and turning her back on them and the... Read more

Was this review helpful? 1 1

Had an experience with Enterprise Car Rental?

Write a review

More results for "enterprise car rental"

 
×
You are reading about Enterprise Car Rental.
Filing a new complaint about
×